Privacy Policy

1. Introduction

At RNN Odditorium (Pty) Ltd, we are committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in accordance with South African law, including the Protection of Personal Information Act (POPIA), No. 4 of 2013. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our online store.

2. Information We Collect

2.1. Personal Information

  • We collect personal information that you voluntarily provide to us when you register on our site, place an order, subscribe to our newsletter, fill out a form, or engage with other features on our site. This may include your name, email address, physical address, phone number, payment information, and other relevant details.

2.2. Automatic Information

  • We may automatically collect certain information about your device, browsing actions, and usage patterns when you visit our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and other similar data.

2.3. Cookies and Tracking Technologies

  • We use cookies and other tracking technologies to enhance your experience on our website, gather analytics, and serve targeted advertisements. You can control the use of cookies through your browser settings.

3. How We Use Your Information

3.1. Processing Orders

  • We use your personal information to process and fulfill your orders, including sending order confirmations, updates, and delivery notifications.

3.2. Customer Service

  • Your information helps us respond to your customer service requests and support needs more efficiently.

3.3. Marketing Communications

  • With your consent, we may use your email address to send you newsletters, promotional offers, and other marketing communications. You can opt-out of receiving these communications at any time.

3.4. Improving Our Services

  • We may use the information collected to analyze and improve our website, products, and services, as well as to develop new features.

3.5. Legal Compliance

  • We may use your information to comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect our rights or the rights of others.

4. Disclosure of Your Information

4.1. Service Providers

  • We may share your information with third-party service providers who assist us with payment processing, order fulfillment, website hosting, email delivery, and other services. These providers are obligated to protect your information and only use it for the purposes for which it was disclosed.

4.2. Legal Requirements

  • We may disclose your personal information if required by law, such as in response to a subpoena, court order, or legal process, or to protect the safety and rights of our customers, employees, or the public.

4.3. Business Transfers

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

5.1. Security Measures

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5.2. Retention of Information

  • We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

6.1. Access and Correction

  • You have the right to access the personal information we hold about you and to request that we correct or update any inaccuracies.

6.2. Withdrawal of Consent

  • You may withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

6.3. Opt-Out

  • You have the right to opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

6.4. Lodging a Complaint

  • If you believe that we have infringed upon your privacy rights, you have the right to lodge a complaint with the Information Regulator in South Africa.

7. International Data Transfers

  • If you are accessing our site from outside of South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa, where our servers are located. By using our site, you consent to any such transfer.

8. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the revised policy will indicate the date of the latest update. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Phone: +27 066 207 3514
  • Email: curator@odditorium.co.za
  • Address: 833 Codonia Avenue, Waverley, Die Moot, Pretoria, South Africa, 0186

RNN Odditorium.co.za

This policy ensures that we handle your personal information with the utmost care and in compliance with South African law.